Newtown Athletic Club Membership Policies
Membership Change – Upgrade
Requests to upgrade (add family members to your membership) must be submitted in writing, or in person with a Membership Advisor, and can be done at any time throughout the calendar month. Changes will be processed within 24-48 hours of the request.
There is a 6 month minimum commitment when upgrading membership level (this overrides an initial agreement). Upgrades within the first 90 days of membership will incur a charge equal to the difference between the initial enrollment fee and the upgraded enrollment fee.
Membership Change – Downgrade
Requests to downgrade (remove family members from your membership) must be submitted in writing, or in person with a Membership Advisor, prior to the 15th of the calendar month that you wish the change to take effect. If notice is provided after the 15th, then the membership downgrade will be on the 1st of the following month.
Please be advised that membership downgrades will not be backdated for any reason.
Membership Suspension/Freeze
Requests to temporarily suspend (freeze) your membership must be submitted in writing, or in person with a Membership Advisor, prior to the 15th of the calendar month that you wish to temporarily freeze your membership. If notice is provided after the 15th, then the membership downgrade will be on the 1st of the following month. All suspensions start on the 1st of the month.
Suspensions are permitted in 2 month increments only (minimum/maximum). A suspension fee will be charged for each month the account is suspended and are as follows: $25 for an individual membership; $45 for a couple or family membership.
Suspensions for club memberships can take place for the following reasons only, with no exceptions.
Pregnancy – Members may suspend up to a maximum period of 6 months.
Disabling Injury/Surgery – Members may suspend for a period of 2 months whereby a doctor prescribes no physical activity for a minimum of 2 months. Final suspension approval is reserved by the Newtown Athletic Club and its management. A member can suspend for a maximum of 2 months unless he/she provides an additional doctor’s letter stating not to resume activity for an additional time period. The suspension time period is not to exceed 6 months.
Travel – Members may suspend their membership for a period of 1 month for extended travel. Proof of travel must be provided.
Senior Members – Members at the senior membership level may suspend their membership for any reason for a minimum and maximum of 2 months only. Reactivation is for a minimum of 6 months.
To suspend the entire family, everyone must fall under any of the suspension reasons that apply to individual members.
Please be advised that membership suspensions will not be backdated for any reason.
In the event you utilize the club while your membership is suspended, your membership will be activated immediately, and you will be held responsible for payment of the entire month’s dues in which you returned to the NAC.
In the event you terminate your membership while the status is suspended, the termination policy will apply.
Following is a partial listing of some reasons why you cannot freeze a membership: Busy personal schedule and/or commitments, or not using or planning not to use the facility for a particular period of time.
Termination/Cancellation Policy
Your membership can be terminated once the initial 12 month agreement and 12 months of membership dues have been satisfied.
Important Note: Membership will be billed on a month to month basis after your initial agreement period and will continue to be billed until the account is terminated according to terms of agreement.
Requests to cancel your membership must be submit by completing this form, prior to the 15th of the calendar month that you wish to terminate your membership. If notice is provided after the 15th, then the membership cancellation and final payment will be on the 1st of the following month. There are no exceptions to this policy. As a reminder this form does not confirm your membership cancelation, but rather a request to cancel. Completing this form is an official request to cancel your membership, however, if you are still under agreement, a Member Services Associate will advise you as to when your last payment date will be. As a reminder this form does not confirm your membership cancelation, but rather a request to cancel.
Requests to terminate your agreement prior to the end of your agreement period require proof of a move (more than 25 miles) or a medical reason that you can no longer use the club.
Please be advised that membership terminations will not be backdated for any reason.
Accounts & Billing
A infrastructure fee of 3% will applies to all credit card transactions throughout the club, including monthly membership dues & house charges, personal training packages, cafe charges, etc. To ensure an infrastructure fee does not apply, you must update your primary payment method from a credit card to a checking/savings account (ACH) for all club charges and in-club purchases. To learn more, click here.
Personal Training Policies
Services
Our personal training services include instruction, coaching, advice, lessons or demonstration concerning physical exercise, physical fitness, exercise strategies, nutrition, wellness, fitness products, fitness equipment, and other fitness-related activities by personal trainers, nutrition coaches, teaching pros, or other instructors (“personal training”). Personal training services are available to members, typically for a fee per session, upon completion of a Fitness Onboarding.
No Personal Training by Members or Guests
You may not solicit or conduct on the premises any personal training as defined above, with or without compensation. The Newtown Athletic Club retains sole discretion to determine whether a member or guest is engaged in personal training.
Group Fitness & Kids Fitness Classes Policies
Group Fitness Class Registration
All Group Fitness classes are for ages 14 & older. Reservations open 24 hours prior to the start of the class and are on a first come, first serve basis. Waitlists are available and you will be notified if a spot opens up. When you receive that email notification, you have 30 minutes from the time of receipt to accept the spot and register for the class.
Group Fitness Class Cancellation
A $15 no-show fee will be assessed for members who sign up for a Group Fitness class, but do not show up. Additionally a $15 no-show fee will be assessed for members that do not cancel their registration, at a minimum, of 2 hours prior to the start of class.
Youth Class Registration
All Youth classes open on Sundays for the entire week, based on the start time of the class. Reservations are on a first come, first serve basis. Waitlists are available and you will be notified if a spot opens up. When you receive that email notification, you have 30 minutes from the time of receipt to accept the spot and register for the class.
Youth Class Cancellation
A $15 no-show fee will be assessed for members who sign up for a Youth class, but do not show up. Additionally a $15 no-show fee will be assessed for members that do not cancel their registration, at a minimum, of 6 hours prior to the start of class.
All requests or questions can be directed to Membership Services:
Email: memberadmin@newtownathletic.com
Phone number: 215-857-5738 ext. 101
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