Michael Gonzalez, Service Standards Expert, joins NAC Team as consultant.
Michael Gonzalez from Volvér in Philadelphia joins the NAC team as a consultant. Volvér is Jose Garces’ exclusive and high-end tasting menu style restaurant. Michael is involved in developing and executing new service standards for Volvér.
Previously, he worked at Azul at the Mandarin Oriental of Miami. The restaurant and hotel received a Five-Star Award from Forbes during his tenure there.
After meeting Michael and experiencing his golden touch with service at Volver in Philadelphia, NAC ownership thought his magic and expertise could benefit our systems and standards. His goal is to improve the service at the NAC, with an emphasis on the Escape and dining areas.
Please look for Michael around the club and say hello. He would love to meet you and hear your input. We are very excited to have him and will work very hard to implement his suggested improvements.